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The Shipper's duties are
assigned to one or more individuals by the administrator. The
shipper is responsible for shipping items released by the
clerk, to the purchaser in a timely manner, and for handling
the receipt and disposition of RMA items. The describer fulfills
these duties by logging in using the assigned password and
ID, and then accessing the describer menu option. Upon accessing
the Shipper's menu, the Shipper home page is presented.
This page will prompt you for the warehouse that you are
shipping this group of orders from, if you have multiple
warehouses. If you only have one warehouse, then this page
is skipped and the shipping list page is presented. Select
a warehouse from the drop down list to proceed to the shipping
list.
This shows a list of items in this warehouse that the
Clerk has processed the payments for, and therefore, has
authorized to ship. As in all EZLister.net reports, you
can sort the bolded column headings. This is especially
useful here as you have the flexibility to create custom
picking lists. For instance, you can multiple bidders by
sorting the "Bidder ID" column; sort by location
within the warehouse by sorting the "Shelf" column;
sort by ship to country by sorting the "Country" column,
or use the other sort-able columns however you choose. To
ship a product, click the number in the "Item Id" column. Here
we show the "Shipment Detail" screen for a customer
that purchased two items (some information blanked out to
maintain privacy).
EZLister.net supports the major shippers and if you are
a volume user of either FedEx or UPS, call us to discuss
how we can integrate directly with their programs. If you
use Endicia, this program will recognize the format and
text appearing in the blue shaded area, and import it upon
implementing the proper hotkey combination. Once you supply
your shipper's program with the required information, simply
enter the resulting shipping cost in the white box at the
right of the screen. Complete the remaining information
that is necessary - here, you could elect to prorate the
combined shipping cost over the two parcels shipped to the
same buyer - and press update. This package is ready for
shipment with all accounting and tracking information already
entered in the system and posted to the proper accounts. From
the above screen it is also possible for a shipper to print
an invoice, or a packing slip. In those cases where shipping
problems arise, the shipper can email the bidder directly
from this screen while all pertinent information is available
for review.
It is often necessary to modify or review packages already
shipped from your facility. EZLister.net makes this easy
by providing a screen that lists the last 100 items shipped
from your location. Selecting the "Last 100 Items" presents
this list.
This screen presents all information relating to the shipping
of a specific item. It is possible to locate an item either
by scanning the information visually since the items are
the most recent ones shipped, or using your browsers find
function. Once the item is located, selecting the "Edit" link
takes you to the "Edit Shipping Information" screen
shown below.
From here, it is possible to
review and make changes necessary to a shipment after it
has left your facility. Often times a shipping rate will
be re-calculated by the shipper after they have scanned
and weighed it at their sorting facility. When they notify
you of such an occurrence, it is possible to make those
changes necessary.
Sometimes you may not recall
an item, or know a descriptive word in the title. In that
case, it is not possible for you to use your browsers find
function. In this case, the "Search" menu option
from the Shipper's home page provides a solution. Selecting
this option brings up the following screen.
From this screen entering any
of the search fields specified will produce a report that
brings up the item or items that match. From that report,
identify the item using any of the techniques discussed
and explained, and click the edit button. This takes you
to the "Edit Shipping Information" screen explained
above where it is possible to make the necessary changes.
The Shipper also assists the
Clerk in the receipt and final disposition of RMA items,
or items authorized for return. Selecting the "Returns
(RMA)" menu option from the Shipper's home page brings
up this screen.
Here the Shipper can find the
item by searching using the choices in the drop down box
as shown. Once the item is identified, clicking the appropriate "RMA
Number" takes you to an RMA screen containing information
citing the reasons why the Clerk authorized the return
and directions regarding what to do with the product when
it arrives.
The final menu option available
from the Shipper's home page is the support option. This
takes us to the learning center on our web site where there
are additional resources to help you use the system.
This concludes our brief overview
of the Shipper's function. You may continue to
tour the system or obtain more detailed information on
how to use the program by following the links listed below.
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